Terms and Conditions
Last updated: January 2024
1. Introduction
These Terms and Conditions govern the use of the Curis Care & Nursing Services website and the healthcare services provided by Curis care co-op Andaluza. By accessing our website or using our services, you agree to be bound by these terms.
2. Service Description
Curis Care provides professional home healthcare and nursing services, including but not limited to:
- Home nursing and clinical care
- Physiotherapy and rehabilitation services
- Care and home support services
- Assisted cleaning and home maintenance
- Patient transport and medical accompaniment
- Healthcare coordination and liaison
3. Service Agreement
Before services begin, a detailed care plan and service agreement will be established between Curis Care and the client or their legal representative. This agreement will set out the specific services, schedule, pricing and terms applicable to your care.
4. Pricing and Payment
Our pricing is transparent and will be clearly communicated before services begin. Payment terms include:
- Hourly rates according to service level
- Monthly subscription packages available
- Payment as agreed in the service contract
- Accepted payment methods: bank transfer, direct debit
5. Cancellation Policy
We request a minimum of 24 hours’ notice to cancel or reschedule services. Cancellations with less than 24 hours’ notice may incur a cancellation fee as specified in your service agreement.
6. Professional Standards
All our healthcare professionals are qualified, vetted and comply with Spanish healthcare regulations and professional standards. We maintain appropriate insurance cover for our services.
7. Confidentiality
We maintain strict confidentiality of all client information in accordance with the GDPR, Spanish data protection laws and healthcare confidentiality requirements. Please see our Privacy Policy for further details.
8. Liability
While we strive to provide the highest quality of care, our liability is limited to the scope defined in your service agreement. We maintain professional liability insurance to cover our services.
9. Complaints
If you have any concern or complaint about our services, please contact us immediately at hello@curiscareservices.com. We take all feedback seriously and will respond within 5 business days.
10. Applicable Law
These Terms and Conditions are governed by Spanish law. Any dispute shall be subject to the exclusive jurisdiction of the courts of Málaga, Spain.
11. Contact
For any questions about these terms, please contact us at hello@curiscareservices.com or by telephone on +34 669 92 85 05.